Returns policy

If you are unhappy with any item that you have
purchased from us online, you may return it to us within
14 days of receipt. We only accept returns for purchases
from our online store. Products purchased through our
retailers must be returned to the retailer and are subject
to the retailer’s individual store policy. Unfortunately we
cannot accept returns on any special orders. Items must
be returned with their original packaging in original
condition.

Please contact us for specific return instructions,
including mailing address.

For your protection please track and insure the package
for the full purchase amount.  Sara Downes Jewelry is
not responsible for items damaged or lost in transit.

Credits are refunded upon receipt of the item via the
original method of purchase. Typically, refunds are
reflected on your statements within 5-7 business days.
Refunded credits do not include shipping costs. You will
be notified via email once the return is processed.
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